how to close my chase bank account online
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Chase QuickPay money sent to the wrong account [closed]
If money is sent by Chase QuickPay to the wrong account, how I can I get it back? The money was sent to the wrong telephone number; it went to someone I don't know. Chase refuses to help. They suggested I call the wrong number and ask the person to give the money back. I have called the number and left voice messages. However, no one has returned my calls; they have not returned the money.
Thanks in advance for our help.
closed as off-topic by Nathan L, keshlam, JoeTaxpayer &830; Oct 4 '16 at 2:53
- This question does not appear to be about Personal Finance within the scope defined in the help center.
I hate to say it but it sounds like Chase sent the money to the right account, but you entered the wrong number. I'm not terribly well versed in Chase's terms of service but I'd say you're probably on your own. With that said, the person who received the money has done nothing for it and legally should return it. Obviously it's difficult to trace a phone number to a name and/or address but if you were able to match the person I'd imagine a stern letter on a legal letter head would be enough to have the person return the money.
Chase Closed My Account Without Notification
Sometime in January, I received convenience checks from Chase Bank for my credit card. As I had not received a statement from Chase as of today, February 11, 2008, I called Chase customer service to inquire about my account.
Our chase checking account was restricted without any notice as well.
We had this account for 13 years (started when it was Washington
Mutual bank). I was an loyal customer in every way, direct deposit
two pay checks, home mortgage with chase, credit cards, ATM cards and
the whole deal. All of the sudden they decided to close my account.
When asked why, both by phone and going to their branch, I was told
they can not tell me why. I will spread the news on face book sites
and all my friends and family that Chase sucks big time.
On November 29, 2010, I got an email from Chase Bank saying I was in
the negative $999,999.00, not only on my own account, but my mother's
account where I am only power of attorney and also my daughter's
account. This was nearly a hold of a total of 3 million dollars!
Thinking it was a mistake or clerical error, I tried to find out what
was going on and was told to call a number given to me. I called, more
than once, only to be told that Chase could close anyone's account
when they wanted for any reason or even no reason. But they didn't
close my account, only put a "restriction" on it and the others. I had
no prior notice to it and had written checks to pay my bills with over
$1000 in the account when I did. They refused to pay the checks I had
written and the money was in the bank to cover them. They were sent
back when they tried to clear after the 29th, with "refer to maker" on
them which ultimately either they were turned over to the prosecuter
(even after I had talked to someone about the situation at the
business), were attached fees and sent to me of the notice of the
"bad" check I wrote and the additional fees, or they tried to return
them to the bank for payment again and sometimes twice more due to
their collection of "bad" checks. I received a letter saying that they
would "close" all the accounts, even my mother's because it was linked
to my social security number since I was her POA, 10 business days
from the letter. Instead, they have continued with their restriction,
allowing my automatic deposits to be consumed and held, even though
they said they would reject them as well and I couldn't stop them in
time from depositing, so I have had no money for over two weeks now,
as my social security is my major income as well as my mother's both
being deposited on the 3rd of the month. I have pleaded, cried, and
yelled trying to get our money unfrozen. All my deposits cleared and
now are sitting on hold in the bank. I have utilites I can't pay as
well as my mortgage. My credit card payments are late so my credit
rating I worked so hard for is shot. I have no gas to go anywhere
including work, no food to eat, no food to feed my animals, and also
no phone as they shut off my phone when the check I paid them returned
to the phone company, even though the money was sitting in the bank to
pay it when it was written and still is. I can't even get minutes for
my cell phone. My mother is elderly and I have to keep in contact with
her. I have no money for Christmas. What do these people think I did
that was so wrong to close my accounts? Did they have a right to do
this to my mother's money also when I'm not even on her account, only
her POA? They say they won't close it until there is NO activity and
people keep sending the check unpaid back through trying to get their
money so the 10 day period was also a lie. WARNING: Get your money out
of Chase Bank if you value your money and your credit rating. I am
still in tears over this matter and sitting here with no money to use