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Membership in the Enterprise Plus program ("Program") operated by Enterprise is available to individuals (not businesses, corporations or other entities) who are at least twenty-one (21) years old that complete one of the following enrollment methods to enroll as an Enterprise Plus member (each a "Member"):
- Over the Web: Visit the Enterprise Rent-A-Car Website (hereinafter an "Enterprise Website"), click the "Join Now" link, complete the "Create Your Enterprise Plus Account" form and then read and accept the Terms and Conditions by clicking the "I Agree" button.
- Go to a Branch:
- Open an account through a branch agent at any Enterprise location in the U.S., Canada, Puerto Rico, UK, Ireland, Germany, France or Spain; and then go to an Enterprise Website, click the "Create Your Password" link; read and accept the Terms and Conditions by clicking the "I Agree" button.
Members may log in to an Enterprise Website at any time to view and manage their account activity, account balance, and profile information by Signing In and linking to the "My Profile" page.
Members will receive an Enterprise Plus Membership number ("Member Number") upon successful enrollment, which is personal to the Member and may not be used for rentals by any individual, corporation or entity other than the Member. The Member Number must be applied to all rental activity for it to be tracked toward program benefits and awards described herein.
By participating in the Program, Members agree to communicate with Enterprise using electronic means. Members are required to keep the electronic mail address provided to Enterprise up-to-date. For this purpose, Members can update their electronic mail address on the "My Profile" page on an Enterprise Website. Electronic communications may be delivered to the last electronic mail address on file with Enterprise. All communications in electronic format will be considered to be "in writing" and to have been received no later than five (5) business days after dissemination. Enterprise reserves the right to provide communications in paper format, using the Member's most recent address on file with Enterprise. Members expressly agree that any notice due under the terms of the Program, including any notices required by applicable law as a result of Member providing any debit card information to Enterprise, may be given in email form to the email address provided by the Member and on file with Enterprise. Without limiting anything contained herein, Member expressly agrees that it is the Member's sole responsibility to keep his or her email address current and up-to-date and that Enterprise may reasonably assume that any email sent by Enterprise to the email address on file will be received by the Member. Regardless of any language contained in any email, consent to receive program and transactional communications electronically will continue to be valid until the Member revokes consent by terminating Membership in the Program except that Members may choose at any time to opt-in and opt-out of receiving electronic communications that contain marketing messages.
"Qualifying Rentals" must meet at least one of the following conditions:
- An Enterprise Rent-A-Car brand rental at participating locations in the fifty (50) United States, Canada, Puerto Rico, the European Union, Latin America and the Caribbean or Asia Pacific during which the Member has paid time and mileage (base) or qualifying ancillary charges for one or more rental day. A rental with one or more Free Rental Days ("Free Rental Days") will count as a Qualified Rental as long as there is a minimum of one paid rental day. A list of participating locations can be found at enterprise.com.
- Rentals when an Insurance, dealer, body shop or fleet replacement rate is applied, regardless of who pays for the rental.
Members can attain their membership tier level based upon the number of Qualifying Rentals within a calendar year. Members can also attain Gold and Platinum membership tier levels based upon Qualifying Rental Days within a calendar year. Extra hours or partial day charges (hourly rates) will not count toward Qualifying Rental Days. Membership tier levels are determined as follows: