JCPenney Credit Card Payment, Login, and Customer Service Information
JCPenney offers its credit card in partnership with Synchrony Bank (formerly known as GE Capital Retail Bank), so it is Synchrony Bank you will deal with when it comes to paying your bill online or by mail, or if you need customer service help. Below you’ll find all the info you need to complete any of these tasks:
If you prefer to send in your JCPenney credit card payment, the mailing address is:
JCPenney Credit Card
Orlando, FL 32896
You can also pay by telephone or get other help on the JCPenney credit card customer service system. The phone number is 1-800-877-1342.
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When do I need the JCPenney credit card phone number?
If you are willing to be the rightful owner of the JCPenney credit card, you must keep in mind that you must contact the JCPenney credit card customer service. You might think that you are signing up through your PC and filling up the form and clicking on Submit, so why do you need to call them up. For the initial stage, it is not compulsory to call them if you can see that they have activated your card. One of the main reasons to call them is if you notice that they did not activate your card.
Some individuals make payments through mail or online. While many people choose the online method to be convenient and flexible, others think differently. If you are not liking that approach and want to switch to mail them through the post office, you have to call them first. Let them know that you want to stop making online payments. If you are interested to know about your status or you do not know about it, then you should also communicate with them.
The next cause to why you will require their phone number is when you send a payment. If you made a payment online or sent through the mail but not sure whether the bank received it or not, it is best to contact the staff and find out. When you send them an e-mail message, there might be chances of late or no replies. You can enable a notification system just by calling them up. In that way, every time they get your payments, you will get a notification on your phone.
Another reason to why you might have to call them is from the start. That means if this problem occurs even before you get your credit card and become a rightful owner of it. It happens even before you can get benefits from it by shopping at their stores. It can happen that you went for JCPenney credit card application to make your JCPenney credit card account and put in all the details. They ask for a lot of info such as your name, income, address, phone number, date of birth, etc. It can happen that they did not let you qualify.
If that happens, you have to call them and find out why they did that. It can be because you made a mistake during the sign up of the application. It can also be that your income is too low for validation or being a cardholder for the stores. Instead of wondering what the reason could be, it is better to call them up. It is their phone number 1-800-527-4403 and 1-800-542-0800.