Retail Banker/Customer Service/Sales - Pulaski Job Openings by Woodforest National Bank in Pulaski, VA September 2017

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Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments.

Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline).

As one of the leading company in United State, Woodforest National Bank offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Woodforest National Bank also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new experience and knowing through the company programs.

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Woodforest National Bank Retail Banker/Customer Service/Sales - Hanover/Anne Arundel in Hanover , Maryland

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment.

Key Responsibilities: * Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. * Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. * Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary. * Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. * Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques. * Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs. * Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners. * Practices branch security procedures and protects customer confidentiality and privacy. * Performs other job related duties or special projects as assigned.

Competencies Required: * Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline). * Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality. * Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members. * Outstanding listening and communications skills, both written and verbal. * Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices. * Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines. * Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude. * Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail. * Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer . * Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports.

Minimum Qualifications/Experience * 1-3 years customer service or sales experience; or an equivalent amount of directly related college education or volunteer service * Previous banking experience is preferred but not required * Cash handling experience preferred.

Formal Education & Certification * High School Diploma or equivalent required.

Supervisory Responsibility * None.

Travel * 0% - Negligible amount of travel expected.

Working Conditions * Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer

Organization: *WOODFOREST NATIONAL BANK

Title: Retail Banker/Customer Service/Sales - Hanover/Anne Arundel


Woodforest National Bank Login, Bill Payment & Customer Support Information

Learn about how to login, bill payment options, how to set up Auto Pay, how to cancel account and other helpful tools for your Woodforest National Bank account.

You can login to Woodforest National Bank online account by visiting this link and access all the features. Make sure you have an account already with them. Launch your Web browser and navigate to Woodforest National Bank's Login page (see below).

If you do not have an account, create an account. You will need to enter your email id, phone number and some personal data to verify your information.

It offers online bill payment facility to all its users and provides several different methods to pay bills. You can pay your bill online at Woodforest National Bank's website, mail your payment to the processing center, or pay your bill in person at any authorized location. It also provides you with the option to set up automatic bill payments online and make alternative payment arrangements. You can also cancel account and contact customer support online.

Here’s the info you need to make your payment in any way you choose:

By mail: You can mail your check to 1330 Lake Robbins Dr # 100 Spring, Tx 77380. Before sending the payment you should call the customer service number 866-226-5724 for reconfirmation.

By phone: Use the automated system to make a payment. The phone number is 866-226-5724.

In Person: Pay at any of the nationwide customer service centers.