The Easiest Online Form Builder: JotForm Support Forum

What is JotForm?

JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

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(Your answer will be sent to Jeanette and Aytekin)

Still no refund 2016

Hello. This is my second email about this issue. I still have not received a refund for my cancelled account. I requested teh refund on September 22. I'm losing trust in JotForm at this point because I never should've been charged in the first place since I had cancelled my account a month prior. thanks, caroline

Still no refund 2016

We are very sorry for the inconvenience that it may have caused you.

I have requested the refund,В Please allow 6-10 business days to get this refund back into your Paypal Account.В

Again, we are very sorry for this issue.

Thank you for using JotForm.

Still no refund 2016

For some reason, your response came out empty here in our Support Forum. Please access this thread instead of responding via email account.

By the way, the refund request is still pending from our record. You should receive a notification when the refund is processed.