Frequently Asked Questions About Individual Income Tax Refunds

You can check the status of your refund online by using our Where’s My Refund? web service. In order to view status information, you will be prompted to enter the first social security number listed on your tax return along with the exact amount of your refund shown on line 33 of Form D-400, Individual Income Tax Return.

You can also call our toll-free refund inquiry line at 1-877-252-4052, 24 hours a day, 7 days a week. Refund checks are written weekly. If you contact our refund inquiry line and you are advised that your check has not been written, please wait 7 days before calling the refund inquiry line again.

  • My refund check has been lost, destroyed or stolen. What should I do?

    If your refund has been lost, destroyed or stolen, you must write the NC Department of Revenue to request another check. We must have your written authorization before issuing a stop payment or beginning forgery proceedings. If you filed a joint return, you and your spouse must both sign the letter. Be sure to include your current address, social security number, the tax year and a statement asking for a stop payment or for the Department to begin forgery proceedings.

    We will notify you in writing within 30 days after receiving your letter to advise you of the stop payment or forgery procedures. In the case of a stop payment, another check is usually issued between 30 to 60 days from the time the Department receives your letter; however, if your check has been cashed by someone else, forgery proceedings will take at least 120 days to be completed.

    If you receive your refund check after you have mailed your letter requesting a replacement check, do not cash the check. Instead, return the check to the NC Department of Revenue.

    Mail your written request to NC Department of Revenue, Attn: Customer Service, P O Box 1168, Raleigh, NC 27602-1168. For faster service, you may fax your request to (919) 733-5750.

  • If I owe the IRS or a State agency, will I receive my NC refund?

    Before the NC Department of Revenue issues a refund, we are required to check for any outstanding debt that you may have with the agencies of NC or the IRS for which we have received notification. If any such debt is found, the amount you owe may be deducted from your refund. Examples of this type of indebtedness would be owing Child Support or owing a university for a student loan.

    State and local agencies of NC may file a claim with the NC Department of Revenue for a taxpayer's refund.

    If all or a portion of your refund is applied against your debt with another agency, the NC Department of Revenue will send you a notice to identify the state agency receiving your refund and the telephone number of the agency. If you file a joint tax return, your spouse's portion of the refund will not be applied to your debt. If a portion of your refund is sent to a state agency, the remainder of your refund will be mailed after the offset occurs.

    If you owe the IRS, the total refund shown on your return may be sent to their agency. If you file a joint return, there is no provision in State or Federal law that allows the NC Department of Revenue to prorate your IRS refund. If you have "innocent spouse" status or "injured spouse" status with the IRS, you will need to contact the IRS at 1-800-829-1040 for any refund that may be due.

    If you have had all or a portion of your refund withheld because of a debt and you have questions regarding the debt, you should contact the state agency or the IRS, who claimed your refund rather than the NC Department of Revenue. The Department of Revenue would not have any additional information concerning your balance with the state agency or with the IRS.

  • I checked the status of my refund and I was told that all or a portion of my refund has been applied to my indebtedness with the NC Department of Revenue. I was not aware that I owe the Department. Who can I call to get more information?

    How to Check Status of a State Tax Refund in Alabama

    Alabama provides two automated methods to receive information about your state income tax refund 24 hours a day. The quickest option is the online system, but if you prefer to check your refund status by phone, a refund hotline is available. Each system requires information from your state return, so you'll need to have a copy handy.

    Visit the Alabama Department of Revenue website. Click the "Divisions and Services" tab and select "Individual and Corporate Tax."

    Choose the "Individual and Corporate Tax" menu from the Individual and Corporate Tax page and select "Refund Status."

    Enter your Social Security number, select the tax form and filing status shown on your return, and enter the amount of your state refund.

    Click the "Submit" button. You'll receive the status of your refund in the submission results.

    Call the Alabama Refund Hotline at 800-558-3912. Follow the voice prompts and enter the number that matches the Alabama Income tax form you filed. The system will confirm all entries, so if you enter the wrong code, you'll have a chance to change your response.

    Enter your Social Security number. If you're married and file a joint state tax return, enter the number that appears first on the return.

    Listen to the voice prompts and choose the code that matches your tax-filing status.

    Enter your expected Alabama state refund amount, as shown on your return. Use whole dollar amounts only; don't include any cents. Press the pound sign after your entry. After you enter your refund amount, the system lists any information available about your refund.

    Where Is My State Tax Refund Track State Refund Status

    States that collect income taxes offer a way to check the status of your state tax refund. They also offer tax department or tax agency websites, which provide .Online lookup – fastest way to check your refund status, or If you owe Virginia state taxes for any previous tax years, we will withhold all or part of your refund .To check the status of your refund enter your Social Security Number, tax year of the return filed and the expected refund amount to the nearest dollar . If you e-Filed your tax return your refund will be processed in up to 4 weeks. If you filed your return on paper your refund could take up to 8 weeks to process..You can check on the status of your current year Maryland income tax refund by providing your Social Security number and the exact amount of your refund as shown on the tax return you submitted. Enter this information in the boxes below..

    Status of my state tax return

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